Who we are
Rafes LLC is a Wyoming limited liability company. In this policy, “Rafes,” “we,” “our,” and “us” refer to Rafes LLC. You can contact us at hi@rafes.net.
Information we collect
We collect information you choose to provide when you contact us, request a call, or use a private payment link.
- Contact information, such as your name, work email, phone number, company, and role.
- Project information, including the business situation, budget range, timing, and other details in your message.
- Booking information, including the time you request and the time zone used to display it.
- Payment request status and transaction identifiers. Full card details are collected and processed by Stripe, not stored by Rafes.
- Basic technical data that web servers ordinarily receive, such as IP address, browser type, device information, and request logs.
- Privacy-friendly usage data, only if optional analytics is configured and you allow it.
How we use information
- Respond to inquiries and evaluate whether we can help.
- Schedule and administer calls.
- Create, process, and reconcile private payment requests.
- Operate, secure, troubleshoot, and improve the website.
- Comply with legal obligations and enforce our agreements.
- Protect Rafes, our clients, and others from fraud or misuse.
Legal bases and choices
Depending on where you live, we process information to take steps at your request before a contract, perform a contract, comply with law, pursue legitimate business and security interests, or based on consent. You may withdraw consent for optional analytics at any time by clearing the saved cookie choice and selecting “Essential only.”
Service providers
We may use providers that process information on our behalf to host the site, send email, schedule calls, store project or payment-request data and private documents, process payments, monitor reliability, and measure site use. These providers currently include Hostinger, Cal.com, Resend, Stripe, and Cloudflare. A provider receives only the information needed for its function and is subject to its own terms and privacy commitments.
Sharing and sale
We do not sell personal information. We do not share it for cross-context behavioral advertising. We may disclose information to service providers, professional advisers, authorities when legally required, or as part of a business transaction subject to appropriate safeguards.
Retention
We keep inquiry and project information for as long as reasonably needed to respond, maintain business records, meet legal obligations, resolve disputes, and protect our rights. Payment records may be retained for tax, accounting, and compliance periods. We remove or anonymize information when it is no longer needed.
Security
We use reasonable administrative, technical, and organizational measures designed to protect information. No internet transmission or storage system is guaranteed to be completely secure, so we cannot promise absolute security.
Your privacy rights
Depending on your location, you may have rights to request access, correction, deletion, portability, or restriction; to object to certain processing; or to appeal a decision. Send requests to hi@rafes.net. We may need to verify your identity before acting. You may also have the right to contact your local privacy authority.
International use and children
Rafes LLC is registered in the United States and works with businesses internationally. Information may be processed in the United States and other places where we or our providers operate. The site is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes
We may update this policy as the site, providers, or legal requirements change. We will post the revised version here and update the date at the top. Material changes may be communicated through an additional notice when appropriate.